Apparewl

Return, Refund & Cancellation Policy

This policy explains how returns, exchanges, refunds and cancellations work at Apparewl.

Cancellation

You can cancel an order from My orders while it is Pending or Confirmed. Once an order is shipped it can no longer be cancelled. Prepaid cancellations are refunded to the original payment method within 5–7 business days.

Refunds

When a refund applies

• We cancel your prepaid order due to stock or operational issues.
• Your prepaid order is not shipped within 5–7 working days.
• You receive a damaged, defective or wrong product (after verification).

When a refund does not apply

• Wrong address or missed delivery by the customer.
• Product used, washed, worn or without original tags.
• Change of mind or size preference.
• Sale / discounted products.
• COD orders (unless approved for damage or defect).

Returns & exchanges

Eligible: damaged, defective or wrong product received, or a manufacturing defect.

Conditions: raise the request from My orders within 48 hours of delivery with a clear photo; the product must be unused, unwashed, unworn and have its original packaging and tags. Pickup depends on your PIN code; otherwise please self-ship.

Not eligible: innerwear and hygiene products, and items without original tags.

Process

1. Raise a request within 48 hours of delivery.
2. Upload photos of the issue.
3. QC verification takes 24–48 hours.
4. Refunds are issued within 5–7 business days to the original payment method.

Questions? Write to apparewlfashionhouse02@gmail.com or call +91-84479 46808.

Last updated: 17 September 2026