REFUND POLICY
Refunds are available only under the following conditions:
When Refund is Applicable
We cancel your prepaid order due to stock/operational issues.
Your prepaid order is not shipped within 5–7 working days.
You receive a damaged, defective, or wrong product (after verification).
When Refund is NOT Applicable
Wrong address / missed delivery by customer.
Product used, washed, worn, or without original tags.
Change of mind / size preference.
Sale/discounted products.
COD orders (unless approved for damage/defect).
Refund Process
Raise request within 48 hours.
Provide photos/videos.
QC verification: 24–48 hours.
Refund issued within 5–7 business days to original payment method.
RETURN & EXCHANGE POLICY
APPAREWAL FASHION HOUSE PRIVATE LIMITED
Eligible for Return/Exchange
Damaged, defective, or wrong product received.
Manufacturing defect.
Conditions
Request within 48 hours of delivery.
Product must be unused, unwashed, unworn, with original packaging/tags.
Pickup depends on pincode; otherwise self-ship.
Not Eligible
Innerwear, hygiene products.
Personalized/custom items.
Sale/clearance items.
Items without tags/packaging.
Process
Email us with proof.
QC check: 24–48 hours.
Replacement or refund processed after verification.
Shipping/return charges may apply.
CANCELLATION POLICY
APPAREWAL FASHION HOUSE PRIVATE LIMITED
Customer Cancellation
Allowed only if the order is not shipped.
Once shipped/packed → cannot be cancelled.
Refund After Cancellation
Prepaid: Refund in 5–7 business days.
COD: No refund needed.
If Delivery is Refused
Shipping charges may be deducted.
Frequent refusals may lead to account restrictions.