REFUND POLICY
Refunds are available only under the following conditions:
When Refund is Applicable
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We cancel your prepaid order due to stock/operational issues.
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Your prepaid order is not shipped within 5–7 working days.
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You receive a damaged, defective, or wrong product (after verification).
When Refund is NOT Applicable
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Wrong address / missed delivery by customer.
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Product used, washed, worn, or without original tags.
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Change of mind / size preference.
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Sale/discounted products.
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COD orders (unless approved for damage/defect).
Refund Process
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Raise request within 48 hours.
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Provide photos/videos.
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QC verification: 24–48 hours.
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Refund issued within 5–7 business days to original payment method.
RETURN & EXCHANGE POLICY
APPAREWL FASHION HOUSE PRIVATE LIMITED
Eligible for Return/Exchange
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Damaged, defective, or wrong product received.
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Manufacturing defect.
Conditions
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Request within 48 hours of delivery.
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Product must be unused, unwashed, unworn, with original packaging/tags.
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Pickup depends on pincode; otherwise self-ship.
Not Eligible
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Innerwear, hygiene products.
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Personalized/custom items.
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Sale/clearance items.
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Items without tags/packaging.
Process
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Email us with proof.
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QC check: 24–48 hours.
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Replacement or refund processed after verification.
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Shipping/return charges may apply.
CANCELLATION POLICY
APPAREWL FASHION HOUSE PRIVATE LIMITED
Customer Cancellation
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Allowed only if the order is not shipped.
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Once shipped/packed → cannot be cancelled.
Refund After Cancellation
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Prepaid: Refund in 5–7 business days.
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COD: No refund needed.
If Delivery is Refused
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Shipping charges may be deducted.
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Frequent refusals may lead to account restrictions.